Scentiment

Detailed Profile of Scentiment
Founding, Team & Brand Story
• According to Faire (a wholesale platform), Scentiment was founded on August 8, 2022, by Joseph Ayoub and Tamoor Shafi, who share a passion for the art of scent creation.
• They describe Scentiment as a blend of creative vision and business acumen, focusing on fragrances inspired by luxury hotels and designer brands.
• On LinkedIn, Scentiment presents itself as a brand that helps transform homes or offices to “smell like your favorite luxury hotel” through its curated fragrance collections.
Products & Technology
• Product Collection:
  • Diffusers – especially “cold-air diffusion” types that disperse fragrance without heat or water, preserving the oil’s purity.
  • Fragrance Oils – marketed as “100% Pure Fragrance Oils,” safe for children and pets under normal use.
  • Room Sprays, Candles, and Hotel Collection Scents – inspired by world-class hotels and designer fragrances.
  • Discovery Kits – such as the Diffuser Air 2 Discovery Kit, allowing customers to test multiple scents before purchasing full sizes.
• The brand describes its products as “luxury scent diffusers and high-quality fragrance oils inspired by world-class hotels and designer scents.”
• The homepage tagline reads: “Transform your space with luxury hotel scents and designer fragrances,” emphasizing a premium brand identity focused on sophisticated, elegant aromas.
Operations & Customer Service Policies
• Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST).
• The website provides a Contact page with customer support for inquiries or complaints.
• Scentiment also offers a “Subscribe & Save” model, allowing customers to lock in prices and receive scheduled deliveries on a recurring basis.
Customer Reviews & External Feedback
Despite its luxury branding, Scentiment has received a large volume of customer complaints and mixed-to-negative feedback online.
Commonly mentioned positives:
• Fragrances are strong and noticeable, with some users saying “the scents are incredibly powerful.”
• Some customers enjoyed the smell when the diffuser worked properly.
However, numerous negative reviews highlight issues such as:
• Diffusers arriving broken or stopping working quickly.
• Connection problems between diffusers and the mobile app.
• Poor or unresponsive customer service.
• Unexpected or automatic subscription charges that customers found hard to cancel.
• Products not matching descriptions or photos on the website.
Overall, while Scentiment promotes itself as a luxury fragrance brand offering hotel-inspired scents, online feedback suggests major concerns with product quality, subscription transparency, and customer support.

Detailed Profile of Scentiment
Founding, Team & Brand Story
• According to Faire (a wholesale platform), Scentiment was founded on August 8, 2022, by Joseph Ayoub and Tamoor Shafi, who share a passion for the art of scent creation.
• They describe Scentiment as a blend of creative vision and business acumen, focusing on fragrances inspired by luxury hotels and designer brands.
• On LinkedIn, Scentiment presents itself as a brand that helps transform homes or offices to “smell like your favorite luxury hotel” through its curated fragrance collections.
Products & Technology
• Product Collection:
  • Diffusers – especially “cold-air diffusion” types that disperse fragrance without heat or water, preserving the oil’s purity.
  • Fragrance Oils – marketed as “100% Pure Fragrance Oils,” safe for children and pets under normal use.
  • Room Sprays, Candles, and Hotel Collection Scents – inspired by world-class hotels and designer fragrances.
  • Discovery Kits – such as the Diffuser Air 2 Discovery Kit, allowing customers to test multiple scents before purchasing full sizes.
• The brand describes its products as “luxury scent diffusers and high-quality fragrance oils inspired by world-class hotels and designer scents.”
• The homepage tagline reads: “Transform your space with luxury hotel scents and designer fragrances,” emphasizing a premium brand identity focused on sophisticated, elegant aromas.
Operations & Customer Service Policies
• Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST).
• The website provides a Contact page with customer support for inquiries or complaints.
• Scentiment also offers a “Subscribe & Save” model, allowing customers to lock in prices and receive scheduled deliveries on a recurring basis.
Customer Reviews & External Feedback
Despite its luxury branding, Scentiment has received a large volume of customer complaints and mixed-to-negative feedback online.
Commonly mentioned positives:
• Fragrances are strong and noticeable, with some users saying “the scents are incredibly powerful.”
• Some customers enjoyed the smell when the diffuser worked properly.
However, numerous negative reviews highlight issues such as:
• Diffusers arriving broken or stopping working quickly.
• Connection problems between diffusers and the mobile app.
• Poor or unresponsive customer service.
• Unexpected or automatic subscription charges that customers found hard to cancel.
• Products not matching descriptions or photos on the website.
Overall, while Scentiment promotes itself as a luxury fragrance brand offering hotel-inspired scents, online feedback suggests major concerns with product quality, subscription transparency, and customer support.

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"Q: Who to contact if I am having trouble using a Scentiment coupon?
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"Q: Can you give me a guide for using Scentiment coupon codes?
A: Follow the guide below to score Scentiment coupon: - Copy the coupon code that fits your order. - Navigate to Scentiment and add your favorite items into the cart. - Apply code at checkout and enjoy saving."
"Q: What is currently the best coupon of Scentiment?
A: As of the latest update, the best coupon of Scentiment can give customers a discount corresponding to half of their purchase."